Ba992 Terms & Conditions

These Terms & Conditions (hereinafter "Terms") apply to the ba992 platform and all of its services. ba992 is an internationally licensed online gaming platform built specifically for Bangladeshi players.

These Terms constitute a legally binding agreement between you and ba992. By accessing the platform, creating an account, or using any service, you confirm that you have read, understood, and agreed to abide by these Terms.

• Ba992 reserves the right to modify these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms.
• Ba992 services are strictly for individuals aged 18 and above. Account creation by minors is strictly prohibited.
• Using ba992 from regions where online gaming is fully prohibited is entirely at the user's own risk.
• Ba992 reserves the right to refuse service to any individual at any time, for any reason.

To register an account with ba992, you must meet the following requirements. All information provided at the time of registration must be truthful, accurate, and complete.

• Each individual may only create one account. If multiple accounts belonging to the same person are found, all accounts will be permanently closed.
• The name, address, mobile number, and date of birth provided at registration must be accurate. Creating an account with false information is prohibited.
• It is your responsibility to keep your account password and login details secure. You must not allow anyone else to access your account.
• Ba992 may request identity documents at any time for KYC (Know Your Customer) verification. Withdrawals may be held until verification is complete.
• Creating an account using a proxy, VPN, or any other identity-masking technology is prohibited.

After registration, a verification code will be sent to the mobile number you provided. Use this code to activate your account. Unverified accounts will be automatically deleted after a set period.

Ba992 supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. All payment transactions are processed through secure, encrypted channels.

• Withdrawal requests are typically processed within 24 hours. Delays may occur on bank holidays.
• Withdrawals can only be made to the same payment method used for the deposit.
• If money laundering or fraud is suspected, ba992 may suspend or cancel any transaction.
• The phone number used during deposit must match the number registered on your ba992 account.
• Deposits are free of charge. A minimal processing fee may apply to withdrawals.

Ba992 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own specific terms that you should read carefully before claiming.

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw a bonus balance, you must meet the specified wagering requirements — typically 20–30 times the bonus amount.
• Multiple bonuses may not be claimed simultaneously unless explicitly stated otherwise.
• Cashback bonuses are issued once a week and are capped at a specified maximum amount.
• Ba992 reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be voided.

All game outcomes on ba992 are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third-party auditors to ensure every game is completely fair.

• In Live Casino games, professional dealers run the game in real time. If the video stream is interrupted, the game outcome will be determined based on the server record.
• In the event of a dispute over any bet outcome, ba992's server logs will be treated as the definitive record.
• Sports Betting wagers will be settled after the official result is announced. If a match is cancelled, the bet will be declared void.
• If a technical error causes an incorrect win to be displayed, ba992 reserves the right to correct it.
• Using scripts, bots, or automated software during gameplay is prohibited.

The following activities are strictly prohibited on the ba992 platform. Any violation will result in immediate account closure and all balances may be forfeited.

• Conducting any transaction involving money laundering or illegal funds.
• Using bots, scripts, or any other automated systems to play games or place bets.
• Attempting to gain unauthorized access to another member's account.
• Attempting to hack or manipulate ba992's systems, network, or software.
• Creating multiple accounts to take advantage of bonus offers.
• Harassing, intimidating, or engaging in abusive behavior toward other members.
• Engaging in fraudulent communications with others while impersonating ba992 or acting in its name.

Ba992 may suspend or permanently close an account without prior notice in the following circumstances.

• Violation of any provision of these Terms.
• Registering with false or incorrect information.
• Failure to pass KYC verification or provide the required documents.
• Evidence of fraud, deception, or suspicious activity.
• At the user's own request (self-exclusion or voluntary closure).

If an account is closed, all bonus balances will be automatically forfeited. Any legitimate cash balance (where no violation has occurred) will be returned. Contact the support team if you wish to appeal.

Ba992 takes the security of your personal information seriously. Our Privacy Policy details how we collect, store, and use your data.

• Your personal information will not be sold or shared with third parties, except where required by law.
• Payment information is secured with SSL encryption.
• You may request to view, correct, or delete your personal information.

For more details, visit our Privacy Policy Read.

Ba992 always strives to provide an uninterrupted, error-free service. However, ba992's liability is limited in the following respects.

• Ba992 is not liable for any losses resulting from technical issues, server downtime, or internet connectivity disruptions.
• Ba992 is not liable for any service interruptions caused by circumstances beyond its control, including natural disasters, war, or government directives.
• Ba992 is not responsible for any loss resulting from the disclosure of your own account credentials.
• Ba992's total liability shall in no event exceed the amount you have deposited in the last 30 days.

Ba992 may update or modify these Terms & Conditions at any time. For significant changes, we will endeavor to notify you via your registered email or a notice on the platform.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• For any questions or disputes regarding these Terms, please contact our support team.
• International arbitration law will apply to dispute resolution.